Privacy Policy

PRIVACY POLICY

This legal text provides details on how we collect and process your personal data through the use of our website https://www.taigaresorts.com, including any information you may provide to us through the site when you contract a service, subscribe to our newsletter, or provide your data through the form enabled for that purpose.

By providing us with the data, we inform you that our services are not available to those persons whom regulations prevent from giving consent; therefore, when you submit the forms to us, you guarantee that you have the sufficient capacity to grant consent.

Below, we inform you about the data protection policy of: Grupo Taiga.

1. DATA CONTROLLER

Contact details of the controller:
Grupo Taiga (you can check the companies belonging to the Group in Annex I).
Email: lopd@taigaresorts.com

Grupo Taiga is the controller of your data (hereinafter, “we”, “us” or “our”).

2. WHAT DATA DO WE COLLECT?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous or percentage data.

The personal data that could be collected directly from the data subject will be treated confidentially and will be incorporated into the corresponding processing activities, owned by Grupo Taiga.

On our website, we may process certain types of personal data, which may include:


We do not collect any data related to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical convictions, trade union membership, and information about your health, genetic or biometric data).

In the event that you are requested to collect personal data by law or under the terms of a contract between us and you refuse to provide it to us, we may not be able to fulfill said contract or provide the service, and you must notify us in advance.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

The means we use to collect personal data are:

Through our website form, through our contact email, by phone, or by postal mail, when:


To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other law or rule. If this happens, we will attempt to explain the reasons for our decision, but we cannot commit to doing so in all cases.

Through technology or automated interactions: on our site, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. If you want more information, you can consult our Cookies Policy here.

Through third parties:


4. PURPOSE AND LEGITIMACY FOR THE USE OF YOUR DATA

The most common uses of your personal data are:


The user may revoke the consent given at any time by sending an email to lopd@taigaresorts.com or by consulting the section on exercising rights below.

Below, we attach a table where you can consult the ways in which we will use your personal data and the legitimacy for its use, as well as know what type of personal data we will process. We may process some personal data for an additional legal reason, so if you need details in this regard, you can send an email to lopd@taigaresorts.com

Form Purpose Data type Legitimacy for processing
Contact The purpose is the management of contacts and information requests received via the web Name
Email
Phone		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Newsletter The purpose is the management of the data provided for sending information about our services and promotions Name
Email		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Login The purpose is the management of data provided to log in to the website Email
Password		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Travel Agency Access The purpose is the management of data provided to access the website User
Password		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Register a company The purpose is the management of data provided when registering a company NIF
Name
Surnames
Phone
Email
Address
User
Password		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Join the club Management of data provided to join the club Name
Surnames
Date of birth
Email
Phone
Password		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Register and sign up for pre-sale The purpose is the management of data provided when registering to sign up for the Black Friday pre-sale Name
Surnames
Date of birth
Phone
Email
Password		 Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
Bookings The purpose is booking management Name
Surnames
Email
Phone		 Consent of the data subject (art. 6.1.a GDPR)

Processing necessary for compliance with a legal obligation applicable to the data controller (art. 6.1.c GDPR)

Processing necessary for the performance of a contract to which the data subject is a party or for the application at their request of pre-contractual measures (art. 6.1b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)
My bookings Booking management Email Consent of the data subject (art. 6.1.a GDPR)

Pre-contractual measures (art. 6.1.b GDPR)

Processing necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1f GDPR)

Commercial communications: you will only receive communications if:

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications at the email lopd@taigaresorts.com.

When you choose to stop receiving our communications, your personal data will continue to be stored as a result of the contract entered into by you in order to comply with legal requirements.

Purpose: we will only use your data for the purposes for which we collected it, unless we reasonably consider that we must use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and as long as the purpose is compatible with the original purpose.

5. HOW LONG WILL WE KEEP YOUR DATA?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that could arise from said purpose and the processing of the data. The provisions of the different regulations regarding the retention period will be applicable, as far as they are applicable to this processing.

Data of subscribers via email or form: from the moment the user subscribes until they unsubscribe.

6. MINORS

Grupo Taiga does not authorize minors under 14 years of age to provide their personal data through the means enabled on this website (filling out web forms for service requests, contact, or via email). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age, and Grupo Taiga is exempt from any responsibility for the breach of this requirement.

If your child under the established age limit has provided personal information to Grupo Taiga, please contact us to request the exercise of your applicable rights.

In those cases in which the services offered by Grupo Taiga are intended for children under 14 years of age, means will be enabled to obtain the authorization of the parents or legal guardians of the minor.

7. EXERCISE OF DATA PROTECTION RIGHTS

How to exercise these rights?

Users may send a communication to the registered office of Grupo Taiga or to the email address lopd@taigaresorts.com, including in both cases a photocopy of their National ID or other similar identification document, to request the exercise of the following rights:


You may use the models made available to you by the Spanish Data Protection Agency to exercise the above rights.

Complain to the AEPD: if you consider that there is a problem with the way Grupo Taiga is processing your data, you can address your complaints to the corresponding supervisory authority, which in Spain is: Spanish Data Protection Agency.

We will ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the aforementioned rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We will resolve all requests within the indicated legal period of one month. However, it may take us more than a month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. DATA COMMUNICATION: PROVISION OF SERVICES

It is possible that, in the performance of our work, we may need the help of third parties, who will only process the data to provide the contracted service and with whom we have the corresponding measures to guarantee your rights:


All processors to whom we transfer your data will respect the security of your personal data and treat it in accordance with the GDPR.

We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, you may request from us, in compliance with the principle of transparency, a list of who these companies that provide us with services are. You can do so at the email lopd@taigaresorts.com.

9. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority in case it occurs, as regulated in the GDPR in its articles 33 and 34, in the event of a security breach.

ANNEX I

Mundo Campeador, S.L. with Tax ID: B47774146, and address at Calle Coslada 5, 28028 Madrid. Registered in the Mercantile Registry of Madrid, on September 22, 2023, Volume 1638, Folio 25, Section 8, Sheet VA29509, Entry 22.

Exploturing, S.L. with Tax ID: B60879129, and address at Ctra de Garrucha a Villaricos S/N, 04617 Palomares Cuevas del Almanzora, Almería. Registered in the Mercantile Registry of Almería, on March 26, 2014, Volume 28270, Folio 162, Section 8, Sheet B 131329, Entry 2.

Camping Bassegoda, S.L with Tax ID: B17829367, and address at Camí de Bassegoda s/n, 17733 Albanyà Gerona. Registered in the Mercantile Registry of Girona, on January 31, 2005, Volume 2226, Folio 169, Section 8, Sheet GI 37227, Entry 1.

Mundo Gracium 10, S.L. with Tax ID: B47788443, and address at Calle Hijuela de La Mirla, 86, 11149 Conil de la Frontera, Cádiz. Registered in the Mercantile Registry of Cádiz, on January 17, 2019, Volume 1551, Folio 14, Section 8, Sheet VA 30332, Entry 2.

Complejo Náutico El Portús, S.A. with Tax ID: A78448982, and address at Calle Coslada 5, 28028 Madrid. Registered in the Mercantile Registry of Madrid, on October 14, 2014, Volume 14633, Folio 198, Section 8, Sheet M 37024, Entry 38.

Camping Ampolla Arenal, S.L. with Tax ID: B55567952, and address at Passeig de l´Arenal, nº 30, 43895 L´Ampolla, Tarragona. Registered in the Mercantile Registry of Tarragona, on August 8, 2018, Volume 2677, Folio 142, Section 8, Sheet T 43937, Entry 2..

Bajoaragonesa de Gestión, S.L. with Tax ID: B50107192, and address at Carretera Nacional 211 Km 286.7, 5070 Caspe, Zaragoza. Registered in the Mercantile Registry of Zaragoza on December 13, 2006, Volume 2424, Folio 209, Section 8, Sheet Z 7301, Entry 7.

Buenaventure 2000, S.L with Tax ID: B70916226, and address at Paseo marítimo de la Puntilla S/N, 11500 El Puerto De Santa María, Cádiz. Registered in the Mercantile Registry of Madrid, on April 8, 2024, Volume 46690, Folio 90, Section 8, Sheet M 819550, Entry 1.

Teacampa Reservas, S.L. with Tax ID: B06838338, and address at Carretera Nacional 340 KM. 74, 11380 Tarifa, Cádiz. Registered in the Mercantile Registry of Cádiz, on June 8, 2021, Volume 42068, Folio 1, Section 8, Sheet M 744867, Entry 1.

Mundo Boscum 10, S.L. with Tax ID: B47790217, and address at Carretera de Cádiz a Málaga N 340, KM 75.5, 11380 Tarifa, Cádiz. Registered in the Mercantile Registry of Cádiz, on January 30, 2023, Volume 1553, Folio 79, Section 8, Sheet VA 30453, Entry 6.

Springer Capital, S.L. with Tax ID: B75748343, and address at Calle Coslada Nº 5, 28028 Madrid. Registered in the Mercantile Registry of Madrid, on January 28, 2025, Section 8, Sheet M 843868, Entry 1.

V6/2022-1702